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Effective Date: October 13, 2025
Dawsons 360 Pool Care (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website https://poolserviceorangecounty.com or our pool maintenance services. This policy is designed to comply with the California Consumer Privacy Act (CCPA) and other applicable privacy laws.
By using our website or services, you agree to the practices described below.
We collect the following types of information when you interact with us:
Personal Identifiers: Name, email address, and phone number.
Service Details: Information about your pool or property needed to schedule and perform services.
How We Collect Information:
Through forms on our website.
By phone, email, or in-person communication.
We use the information we collect to:
Schedule and provide pool cleaning, repair, and maintenance services.
Communicate about appointments, invoices, or service updates.
Respond to inquiries and provide customer support.
Improve our website and service quality.
We do not use your data for unrelated marketing or share it without purpose.
We do not sell, rent, or share your personal information with third parties for marketing.
We may disclose information only in these cases:
To comply with applicable laws, court orders, or legal requests.
To protect our rights, property, or safety, or that of others.
We store customer information securely within our management systems and use reasonable safeguards such as encryption, secure servers, and access controls.
Information is retained only as long as necessary for service delivery or legal compliance, typically up to one year after your last service with us.
Under the CCPA, you have the following rights:
Right to Know: Request details about the personal information we collect and how it’s used.
Right to Delete: Request deletion of your information, subject to legal exceptions.
Right to Opt-Out: We do not sell your data, so this right is not applicable.
Right to Non-Discrimination: You will not be treated differently for exercising your rights.
To exercise these rights, contact us at (909) 900-5658 or email 360poolcare@gmail.com.
We will respond within 45 days as required by law.
You may opt out of non-essential communications at any time by:
Clicking the “unsubscribe” link in emails.
Contacting us by phone or email.
Replying “STOP” to text messages (if applicable).
Our website may use cookies or similar technologies to improve user experience and analyze traffic. You can manage cookie preferences through your browser settings.
We do not track users across third-party websites or respond to “Do Not Track” browser signals.
Our services are not directed toward individuals under 16 years of age.
We do not knowingly collect personal information from minors. If you believe we have unintentionally collected such data, contact us to request deletion.
We may update this Privacy Policy periodically to reflect operational or legal changes.
The updated version will be posted on this page with a revised “Effective Date.”
Dawsons 360 Pool Care
Phone: (909) 900-5658
Email: 360poolcare@gmail.com
Website: https://poolserviceorangecounty.com
